I design experiences that hold up under pressure, and I build up the people who make them.
16+ years across UX, Service Design, and Strategy, from game engines at EA to compliance systems at OneTrust. I believe design is a team sport, and I spend as much energy growing the people around me as I do on the work itself.

Companies I've worked with


Building a Trustworthy
Privacy Experience
420 million misclassified records. Every one a potential compliance violation. At OneTrust, I redesigned the Issues Management migration system for 14,000 enterprise clients — turning a zero-adoption data liability into a self-service compliance tool that reduced time-to-value from months to days.

How do we make
this tool delightful?
How do you design tools that work seamlessly across dozens of studios and hundreds of developers? As Lead UX Designer for Frostbite Core Systems, I transformed complex game engine tooling into intuitive workflows that power EA's biggest franchises.

Chaos to Cohesion
Unity had scattered content, inconsistent UX, and no search. Developers couldn't find what they needed across 3 million+ fragmented documentation pages. I built a unified experience.

Redefining Enterprise
Onboarding
I redesigned Intelex's document import process, cutting implementation time from months to days and saving hundreds of support hours — proof that strategic UX drives revenue.
Never the deliverables.
Always the people.Fenix Career Forge™

How do you turn 2.5 layoffs and 100+ interviews into a coaching system? I built Fenix Career Forge™ — a living program where every client breakthrough becomes a framework.
DesignWalks™

A slow creative practice rooted in observation. DesignWalks™ is a series of visual essays and field notes exploring how the built environment shapes behaviour — one neighbourhood at a time.
Voices from the
people I've built with.
“Chris is an outstanding professional with a strong knowledge in design, user analysis, usability, and content architecture including SEO and accessibility. He has strong communication skills and creates an inclusive environment with clients. He is a very talented Senior UX specialist and a key member for any team.
“I have often described him as the beating heart of the UX team. He is fearless and a team player, collaborative and engaging. I can trust him to put people first and deliver projects regardless of complexity. He is a strong value add to any UX organization.
“Chris immediately filled a long-standing gap in UX with his robust iteration loops and gift for articulating user experience challenges. He takes genuine joy in understanding end users. His adaptability is truly remarkable. He is a powerhouse of UX knowledge.
“Chris's biggest strength is his professionalism on complex design projects. He gains alignment through listening and clear presentations. I highly recommend Chris as a designer, team mate, and advocate for users.
“He demonstrated a deep understanding of our users and their needs, creating user-centered designs that were both intuitive and efficient. His dedication to excellence makes him an outstanding product designer and an asset to any team.
Let's create
& collaborate
together
I design experiences that hold up under pressure, and I build up the people who make them.
16+ years across UX, Service Design, and Strategy, from game engines at EA to compliance systems at OneTrust. I believe design is a team sport, and I spend as much energy growing the people around me as I do on the work itself.

Companies I've worked with

Building a Trustworthy
Privacy Experience
420 million misclassified records. Every one a potential compliance violation. At OneTrust, I redesigned the Issues Management migration system for 14,000 enterprise clients — turning a zero-adoption data liability into a self-service compliance tool that reduced time-to-value from months to days. The work didn't stop at the handoff. I used AI-assisted workflows to build three research-driven prototypes — closing gaps that client interviews had surfaced but the engagement never had time to address.

Redefining Enterprise
Onboarding
I redesigned Intelex's document import process, cutting implementation time from months to days and saving hundreds of support hours — proof that strategic UX drives revenue.

Chaos to Cohesion
Unity had scattered content, inconsistent UX, and no search. Developers couldn't find what they needed across 3 million+ fragmented documentation pages. Teams were creating duplicate content, users were abandoning the platform, and support tickets were piling up. I built a unified experience.

Game developers were opening and closing scenes 50+ times a day just to preview one asset.
How do you design tools that work seamlessly across dozens of studios and hundreds of developers? As Lead UX Designer for Frostbite Core Systems (SCENE), I transformed complex game engine tooling into intuitive workflows that power EA's biggest franchises.

The work I'm most proud of has nothing to do with deliverables.
It has everything to do with people.
Fenix Career Forge™

Designers were losing their footing - and their confidence. I watched people I respected question whether they even wanted to stay in the field. Fenix Career Forge was built in response to that. A structured coaching practice rooted in the belief that your story is already in you - it just needs excavating.
DesignWalks™

Toronto's creative community is more than designers. DesignWalks™ brings together the people who research, build, and imagine — creating space for the kinds of conversations that don't fit in a Slack channel or a conference panel.